Privacy Policy

Welcome to House of Harakh. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our e-commerce shopping site. By using our website, you consent to the terms outlined in this policy.

Information Collection and Use

When you visit our website, we may collect certain information about you, including but not limited to:

• Personal information such as your name, email address, shipping address, and phone number when you create an account or make a purchase.
• Information about your browsing behaviour on our site, such as the pages you visit and the products you view.
• Device information such as your IP address, browser type, and operating system.

We use this information to:

• Process and fulfil your orders.
• Provide customer support and respond to your inquiries.
• Improve and personalise your browsing experience.
• Send you marketing communications about our products, promotions, and updates. You may opt out of these communications at any time.

Payment Processing

We use secure third-party payment gateways, such as PhonePe, to process payments on our website. Your payment information is encrypted and securely processed by these third-party providers. We do not store or have access to your credit card details.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website and analyse usage patterns. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, track your activities on our site, and provide personalised content and advertisements.

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

Data Sharing and Disclosure

We may share your personal information with third-party service providers that assist us in operating our website, processing payments, or delivering products to you. These service providers are contractually obligated to protect your information and only use it for the purposes outlined in this Privacy Policy.

We may also disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Data Security

We take reasonable measures to safeguard your personal information and prevent unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us at care@houseofharakh.com.