Terms of Service

Welcome to House of Harakh's e-commerce shopping site. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines posted on our site. If you do not agree with any part of these terms, you may not access or use our website.

2. Use of the Website

You may use our website for lawful purposes only and following these Terms and Conditions. You agree not to use our site:

• In any way that violates any applicable law or regulation.
• To engage in any fraudulent or unlawful activity.
• To transmit any viruses or harmful code that could damage our website or interfere with its operation.

3. Product Information and Availability

We strive to provide accurate and up-to-date information about our products on our website. However, we do not warrant that product descriptions, images, or other content on our site are accurate, complete, reliable, current, or error-free. Product availability may vary and is subject to change without notice.

4. Ordering and Payment

By placing an order on our website, you agree to provide accurate and complete information about yourself and your payment method. You authorise us to charge the total amount of your order, including any applicable taxes and shipping fees, to the payment method provided.

We accept payments through the PhonePe payment gateway. Your payment information is encrypted and securely processed by PhonePe. We do not store or have access to your credit card details.

5. Shipping and Delivery

Please refer to our Shipping Policy for information about order processing, shipping times, and delivery options.

6. Order Cancellation

You may cancel an order within 24 hours of placing it by contacting us at care@houseofharakh.com. Once an order has been dispatched from our facility, we cannot accommodate cancellation requests.

7. Returns and Exchanges

Please refer to our Exchange & Return Policy for information about our return process, eligibility criteria, and refund methods.

8. Intellectual Property

All content on our website, including text, images, graphics, logos, and software, is the property of House of Harakh and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our site without our prior written consent.

9. Privacy and Cookies

By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy. We may also use cookies and similar tracking technologies to enhance your browsing experience. Please refer to our Privacy Policy for more information about how we collect, use, and protect your data.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for changes. Your continued use of our website after any modifications indicates your acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions or our website, please contact us at care@houseofharakh.com.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing House of Harakh.